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Frequently Asked Questions

 
  1. When is the new Inventor training going to be available?
  2. How do I get parts and assemblies used in the course?
  3. Do I have to have Inventor or SolidWorks installed to use the course?
  4. Is the Internet required to use the courses?
  5. What lessons are in your courses?
  6. Do you have discounts for teachers and students?
  7. Do I need speakers?
  8. Is the tutorial stand-alone or is it an add-on?
  9. When I run the tutorial I can't see the control buttons. What's wrong?
  10. Can I hear and see the lessons on my computer?
  11. What is the Memory Jogger?
  12. Can I download the tutorial?
  13. Do I have to have the CD/DVD in my CD/DVD drive to run the tutorial?
  14. How do I turn the tutorial off?
  15. Can I install the tutorial on more than one computer?
  16. Why am I experiencing poor media player quality?
  17. How do I upgrade to a course bundle?
  18. Will I receive a Certificate of Completion when I complete the courses?
  19. Can I use the tutorial videos on my iPad or other device?
  20. Why am I unable to hear the course audio?

 Answers

  1. When is the new Inventor training going to be available?

    The first release of our training for Inventor is released in the first week of June. Because our courses are downloadable, you can purchase a Bundle and receive new lessons as they're released. You will receive all the completed courses now and over an hour of new lessons every week via free, automatic updates until the courses are complete. Click here to see our release schedule.

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  2. How do I get parts and assemblies used in the course?

    Documentation files like parts and assemblies used in the course are on the root of the DVD and you can download them from the link in the email containing your Product Key.

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  3. Do I have to have Inventor/SolidWorks installed to use the course?

    No.  It's not required, but we recommend it so that you can interact and follow along with the lessons. 

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  4. Is the Internet required to use the courses?

    No, the courses are installed on your hard-drive so the Internet is not required to use them.

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  5. What lessons are in your courses?

    You can find the list of lessons for each course by clicking the "Course Outline" button. You can watch some of the lessons now by clicking the highlighted lessons in the list.  Each lesson title is like a chapter in a book filled with tips and tricks and many more sub-topics.

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  6. Do you have discounts for teachers and students?

    Yes, we offer a significant discount to faculty and students as well as volume discounts.   Visit the Educational Discounts page.

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  7. Do I need speakers?

    Yes, you need speakers and a sound card or sound port on your computer. The courseware presents the lessons in audio/video format. You see and hear the lesson on your computer. For more information about the system requirements, click here.

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  8. Is the tutorial stand-alone or is it an add-on?

    Our tutorials are stand-alone software. They do not run within Inventor/SolidWorks or any other software. If you have Inventor installed on your computer you can launch our courses from Inventor using the TEDCF menu. The TEDCF menu is automatically added to the Inventor menu when you install our courses.

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  9. When I run the tutorial I can't see the control buttons. What's wrong?

    The minimum required display resolution is 1024 X 768. When your screen resolution is set to a resolution less than 1024 X 768, the control buttons are located beyond the edge of the screen. Change your display resolution to 1024 X 768 or higher.  Also make sure the color setting is 65536 colors or higher. 

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  10. Can I hear and see the lessons on my computer?

    Yes, the lessons are in audio/video format. You will see and hear each task while the instructor explains how to perform the tasks.

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  11. What is the Memory Jogger?

    The Memory Jogger helps you quickly find lessons. It's works just like a search engine. Type a few keywords to search for lessons and then watch the lesson you want.

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  12. Can I download the tutorial?

    Our Autodesk Inventor 2011, 2012, 2013, 2014, 2015, 2016 and SolidWorks 2011, 2012, 2013, 2014, 2015, 2016 courses are fully downloadable. We also offer free on-line courses and sample lessons. For more information, visit our Sample Lessons page.

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  13. Do I have to have the CD in my CD drive to run the tutorial?

    Yes and No. Courses for versions of Inventor before Inventor 2008 run from the CD. Courses for Inventor 2008 and later and SolidWorks 2009 and later are installed on your hard drive.

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  14. How do I turn the tutorial off?

    Click the X Icon on the top right corner of the window. When you restart the course the last lesson you where watching will begin playing.

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  15. Can I install the tutorial on more than one computer?

    Individuals: the licensing for our courses allows them to be installed on two computers that you use. For example, you can install a course on a computer at work or school and a computer at home giving you access to the courses at both places.

    Companies/Educational Institutions: If you wish to train multiple users you can install courses on a single workstation and train on the workstation, or you can purchase courses for each workstation.

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  16. Why am I experiencing poor media player quality?

    If you are experiencing poor graphic or lesson player quality, be sure that you are using Windows Media Player 9 or higher. You can get the latest version of Windows Media Player from the following link.
    http://windows.microsoft.com/en-us/windows/products/windows-media-player

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  17. How do I upgrade to a course bundle?

    To upgrade to a bundle, click the "Support" button on the lesson player. Click the "Upgrade" button. Follow the instructions.

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  18. Will I receive a Certificate of Completion when I complete the courses?

    A Certificate of Completion is included with the Autodesk Inventor and SolidWorks 2012 and later courses.

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  19. Can I use the tutorial videos on my iPad or other device?

    Yes, we have an Online Training service that allows you to access training on any device connected to the Internet. So you can watch lessons on your iPad, phone, tablet, etc. any device that can connect to the Internet. Visit our Online Training page to learn more.

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  20. Why am I unable to hear the course audio?

    If you are unable to hear the course audio and you are using Windows Media Player 9 or above, you may need to update your codecs. Download and install the "All-In-One Codec 6.0.3.0" pack from the following link.
    All In One Codec.

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